.Five9 (FIVN) has actually been actually granted the 2024 Aragon Research Study Development Honor for Artificial Intelligence Get in touch with Centers and called a Forerunner in two Aragon Research Planet reports: AI Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. The company was actually recognized as the absolute most important supplier in the AI Agent Platforms report.At the core of Five9’s innovation is their sight for The brand new CX, where Artificial Intelligence Brokers and AI-empowered Human Brokers team up to deliver hyper-personalized consumer adventures. The firm recently introduced new developments consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use of modern technology in market progression as well as disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Advancement Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research study Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Study Globe: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 put les Centres de Call AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Investigation Planet: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The NEW CX, ou00f9 Brokers AI et Agents Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was also called a Forerunner in The Aragon Research Study Entire World for Artificial Intelligence Representative Operating Systems in the ICC, 2025 as well as Aragon Research Study Planet for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX Platform, has been actually named a victor of the 2024 Aragon Investigation Innovation Honor for AI Contact Centers. Furthermore, Five9 has been named a Leader in pair of Aragon Research study Globe reports: AI Broker Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This awareness coming from Aragon Investigation underscores Five9’s posture as an innovator in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 file roles Five9 as the best
critical vendor rated in
the file, acknowledging Five9 s calculated eyesight for AI-driven technology in CX. At the primary of this advancement is Five9’s vision for The brand-new CX where AI Representatives and AI-empowered Human Agents collaborate to provide hyper-personalized, simple client adventures. Through equipping organizations to deliver transformative consumer communications while decreasing expenses and strengthening performance, Five9 is actually preparing new standards for AI-powered services in the call center market.
AI is actually fundamental for producing phenomenal customer experiences, and also we are honored to be identified through AragonResearch study as innovative for our initiatives to thrust the intelligent contact facility onward, claimed Jonathan Rosenberg, Main Technology Police Officer and also Head of AI, Five9. Our emphasis has actually been actually, and will continue to be actually, aiding businesses deliver those knowledge along with simple tools and also functionalities. Along with each brand-new technology, our team take an advance for both Five9 and also for the field overall.
The Aragon Research Technology honor recognizes providers leveraging speculative use modern technology to certainly not just adapt as markets alter, yet to definitely disrupt and update how their markets will certainly evolve. Five9 was officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors event.Five9’s devotion to technology, especially its eyesight for mixturing artificial intelligence Professionals and also AI-empowered Human Being Representatives, is specifying a brand new criterion for exactly how companies can easily provide hyper-personalized as well as smooth customer adventures, stated Jim Lundy, Creator, CEO and Lead Analyst, Aragon Research Study. This honor as well as report identity improves Five9’s devotion to delivering AI advancements for CX.
Previously this year, the provider offered new innovations, featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 Artificial Intelligence Brokers, that improve the method companies come close to CX, driving better outcomes for each consumers and also brokers. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, provides a complete room of remedies to energy AI-elevated client adventures that provide better company results and also Take Happiness to CX.
Our merged cloud-native offering permits hyper-personalized consumer expertises as well as even more empowered staff members, creating every client interaction even more connected, effortless, as well as individual. Relied on by 2,500 +clients as well as 1,400+ companions worldwide, Five9 unites the electrical power of artificial intelligence, our system, and our individuals to steer AI-elevated CX.For additional information, go to www.five9.com. Engage with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Civil liberties Booked.
The id of an Aragon Study honor winner is actually certainly not a recommendation by Aragon Study of any kind of merchant, item, or service. View resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary awards performed Five9( FIVN) gain in 2024 coming from Aragon Investigation? Five9 won the 2024 Aragon Research Advancement Honor for AI Call Centers and was actually called an Innovator in pair of Aragon Investigation Planet documents: AI Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025.
What brand new AI products performed Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to change consumer experience monitoring.Exactly how carries out Five9’s( FIVN )NEW CX eyesight effect customer care? Five9’s NEW CX eyesight incorporates AI Agents with AI-empowered Individual Representatives to provide hyper-personalized, simple and easy consumerexpertises while minimizing costs and enhancing performance.
What was actually Five9’s( FIVN) calculated job in the Aragon Investigation Planet 2025 file? Five9was positioned as the absolute most strategic seller in the AI Representative Platforms in the ICC, 2025 file, identifying their key sight for AI-driven innovation in CX. When performed Five9( FIVN) obtain the AragonInvestigation Innovation
Award
?
Five9 was actually formally presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors service.